The DVSA Business plan

“We will continue to improve the delivery of our services. The digital transformation of recording of driving test results will improve our operations and provide greater insight into the reasons candidates fail their test. We will build on the excellent work that has taken place over the last couple of years to modernise the MOT system to make information far more accessible for both MOT garages and car drivers. We will also continue to modernise systems that support our commercial vehicle services to benefit both our staff and our customers”.

“We are fortunate to have highly professional and committed people in the Driver and Vehicle Standards Agency (DVSA), working hard to ensure everyone stays safe on Britain’s roads. Our focus is on continually improving our culture and providing the right equipment and training to ensure our people can deliver their best”.

Some light reading to balance out all the bad news.. Could this be the same DVSA? 😳