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Booking confusion and frustration with the DVSA continues

  • Writer: Derek Francis
    Derek Francis
  • Jul 30, 2020
  • 1 min read

We do know how hard it‘s getting for you to continue being patient. 


Therefore we are asking DVSA to keep us all more informed as to what stage the booking system is at currently. 


These are just some of the problems with the booking system...


  • some test centres with apparently no availability until January.  If this is the case then even more theory test certificates are going to be out of date.

  • Bookings originally made by trainers who are getting emails inviting them to re-book that are just addressed 'Dear candidate', so they don't know which pupil it's for.

  • trainers with limited allocation for vocational tests.

  • pupils not receiving their invitation to book while others with later original dates have.

  • ADIs kept on hold for 2-3 hours. Our advice would be to email rather than call.

  • test date booked turns out to be a Sunday.  They don't know if this is an error, and we don't either!  We hadn't heard of Sunday tests.

 
 
 

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